Quality Certification UNI EN ISO 9001

CERTIFICATO ISO 9001:2015

Quality Management System Certification
Design and supply of consultancy services and training

M&IT Consulting, a company based in Bologna, Via Longhi 14 / A, that designs, develops and delivers training and consultancy services, adopts the standards ISO 9001 such as management and operational tool to implement the following policy:

INTEGRITY

The key issue is the integrity of our employees.
Integrity means honesty and responsibility towards themselves, their colleagues, customers and the community.

ENVIRONMENT, HEALTH AND SAFETY

We promote solutions that ensure the safety and promote the health and well-being of the individual while respecting and protecting the environment.

STAFF

The key to our success depends on the employees. Every employee has the same opportunities. Our work environment promotes communication, involvement and rewards people for their achievements in both their individual work and their group work.

QUALITY

The quality of our services, which aims for full customer satisfaction, is based on the following principles:

• checking and continuous improvement of processes and services by pursuing efficiency and effectiveness.
• Prevention of problems and non-compliance in order to reduce and eliminate all forms of inefficiency.
• Involvement and motivation of staff through training at all levels.
• Promotion and dissemination of the culture of continuous improvement.

ENERGY

In carrying out the activities and performing our services we take special care by providing the necessary resources to contain and reduce energy consumption, with particular attention to those relating to the significant use of energy.

In order to make clear the implementation of the Policy for Quality Management, the Department establishes annual goals related to measurable improvement in processes and services in M&IT.